FAQs

Our play area is designed for children ages 5 and under.

Parents may enter the play area, but should not sit/play on the play equipment. (You CAN sit on our floor mats of course)

Yes! We can set up anywhere. We do recommend measuring the space you plan on using. But don’t worry! We can arrange our play area to fit your area. It does not have to be a perfect square/rectangle. We can customize the layout.

• Please note once we set up our play area we do not relocate or move the set up elsewhere.

Of course! We charge $50 for every additional hour.

Yes we do, waiver will be emailed and it must be signed to secure your date.

We will arrive 1-3 hours prior to your event start time to begin set up.

If you need to reschedule or cancel your reservation you may do so at no additional cost, with at least 1 week notice prior to event. If at least 1 week notice isn’t given, you will forfeit your opportunity to reschedule.

We clean our equipment after every rental! We make sure to wash, sanitize and disinfect.

If you have an outdoor event booked, it is heavily advised that you have an indoor alternative just in case. Water can cause serious damage to the equipment. Please keep in mind that we will not set up outdoors during heavy wind, rain, thunder, lightening.

Also keep in mind that for outdoor events you must have adequate shade. Soft play equipment will get too hot for the little ones.

At the time of booking we require a $100 retainer to secure your date. Your date is NOT secured until retainer has been made. Remaining balance must be paid one week prior to your event/party. Retainers are non refundable.